Free shipping and returns on all orders over£ 60

Thank you for choosing POP MART United Kingdom! We are committed to ensuring your order is shipped promptly and securely. Here’s everything you need to know about our shipping process.

1. Shipping Locations and Delivery Times

We ship all orders directly from United Kingdom (UK), and offer worldwide shipping.

Estimated Delivery Times for Select Countries

CountryEstimated Delivery Time (from shipping date)
United Kingdom3-7 business days
Canada5-10 business days
United States6-12 business days
Germany7-14 business days
France7-14 business days
Australia10-15 business days

Note: These delivery times include processing times of 1-2 business days.

2. Shipping Partner

Our primary shipping partner is FedEx, a trusted logistics provider that ensures reliable and timely deliveries across the United Kingdom. and internationally.

3. Shipping Costs

4. Delays and External Conditions

While we work hard to ensure timely delivery, please note that unforeseen circumstances, such as severe weather or natural events, may lead to delays. In such cases, please allow an additional 5-15 business days for delivery.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email so you can monitor your order’s progress.

Thank you for choosing POP MART United Kingdom. We are committed to providing a seamless and worry-free shipping experience. If you have any further questions, please feel free to reach out!